hyp77 Privacy Policy – Your Data, Your Rights

1. Introduction

Welcome to the hyp77 Privacy Policy. hyp77 ("we," "us," "the Platform") is committed to protecting the personal information of every Filipino member who entrusts us with their data. This Privacy Policy explains what personal information we collect when you use hyp77, why we collect it, how we use it, who we may share it with, and what rights you have over your own data.

This policy is written in plain language because we believe transparency is not just a legal requirement – it's a matter of basic respect for our members. If you have any questions after reading this, our support team is available 24/7 and our Data Privacy Officer can be reached at the contact details in Section 12.

hyp77 is fully committed to complying with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission (NPC). We take this obligation seriously and have built our data handling practices around it.

2. What Personal Information We Collect

hyp77 collects personal information through several channels – primarily during account registration, through your use of the platform, and via communications you have with our support team. Here is a breakdown of the categories of data we collect:

3. How We Use Your Personal Information

hyp77 uses your personal data only for legitimate purposes that are directly connected to delivering a safe, fair, and enjoyable betting experience. We do not use your data in ways that are unrelated to these purposes without your consent. The primary ways we use your data include:

• Account Management: To create, maintain, and manage your hyp77 account, including verifying your identity and age as required by Philippine law.
• Transaction Processing: To process deposits via GCash, Maya, and other local payment methods, and to process withdrawal requests to your verified payment method.
• Legal and Regulatory Compliance: To comply with our obligations under the Data Privacy Act of 2012, anti-money laundering (AML) regulations, and any other applicable Philippine laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct outlined in our Terms and Conditions.
• Platform Improvement: To analyse usage data and improve the performance, reliability, and features of the hyp77 platform based on how real members use it.
• Customer Support: To respond to your queries, resolve disputes, and provide you with technical or account assistance.
• Responsible Gaming: To monitor betting behaviour patterns and identify members who may benefit from responsible gaming tools or intervention.
• Marketing Communications: To send you promotional offers, event notifications, and bonus alerts – but only if you have opted in to receive them. You can unsubscribe at any time.

4. Who We Share Your Data With

hyp77 does not sell, rent, or trade your personal information. We do share data with carefully selected third parties only when it is strictly necessary and for defined purposes:

4.1 Payment Service Providers

To process your deposits and withdrawals, hyp77 shares necessary financial data with payment processors such as GCash, Maya, BDO, BPI, and other payment partners. These providers have their own privacy policies and data security standards, and they process your data only to complete the transaction.

4.2 Identity Verification Partners

To fulfil KYC requirements, hyp77 may use third-party identity verification services that process government ID data on our behalf under strict data processing agreements.

4.3 Legal and Regulatory Authorities

hyp77 may disclose personal information to Philippine government agencies, law enforcement, or regulatory bodies when required to do so by law, court order, or regulatory directive – including reports to AMLC as required under the Anti-Money Laundering Act.

4.4 Technology and Infrastructure Providers

Cloud hosting, data analytics, and cybersecurity vendors may process limited technical data on hyp77's behalf. All such vendors are contractually bound to use this data only for agreed purposes and to maintain security standards equivalent to our own.

5. Cookies and Tracking Technologies

hyp77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to understand how members use the site, and to deliver relevant promotions to opted-in members. Here is what you need to know:

5.1 Essential Cookies

These are required for the hyp77 platform to work at all – they handle session management, login state, and security tokens. You cannot opt out of these cookies while using the platform.

5.2 Analytics Cookies

We use analytics tools to understand aggregate usage patterns – which pages are visited most, where members drop off, and how long sessions last. This data helps us improve the platform. Analytics data is anonymised and not linked to your personal identity.

5.3 Marketing Cookies

If you have opted in to receive personalised promotions, marketing cookies help hyp77 show you offers that are relevant to your betting interests. You can opt out of marketing cookies at any time via your account settings or by contacting our support team.

Your browser settings also allow you to block or delete cookies at any time. Note that blocking essential cookies will affect your ability to use the hyp77 platform properly.

6. How Long We Keep Your Data

hyp77 retains personal data only for as long as necessary for the purposes it was collected, or as required by applicable Philippine law. General retention guidelines are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for up to three (3) years to assist with dispute resolution.
• Technical and usage logs: Retained for up to twelve (12) months, then anonymised or deleted.
• Marketing preference records: Retained until you withdraw consent or close your account.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Your Rights as a hyp77 Member

Under the Philippine Data Privacy Act of 2012 and hyp77's own privacy commitments, you have the following rights with respect to your personal information. We take these rights seriously and will respond to valid requests within a reasonable timeframe.

To exercise any of these rights, contact our Data Privacy Officer using the details in Section 12. We may need to verify your identity before processing your request. We will respond within thirty (30) days as required by the NPC.

8. Minors and Age Restriction

hyp77 is strictly for adults aged 21 and above. We do not knowingly collect personal information from persons under 21 years of age. If you believe that a minor has registered on hyp77 or submitted personal information to us, please contact us immediately so we can investigate and delete the data concerned.

We use age verification measures during registration and reserve the right to request government-issued identification at any time to confirm a member's eligibility. Any account found to belong to a person under 21 will be immediately suspended and all associated data reviewed and handled in accordance with applicable law.

9. Data Security

hyp77 takes the security of your personal and financial information seriously. We have put in place technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest;
• Two-factor authentication (2FA) options for member accounts;
• Regular security audits and penetration testing by independent specialists;
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis;
• 24/7 security monitoring for suspicious activity and anomalous access patterns.

10. International Data Transfers

hyp77 primarily processes and stores data within infrastructure located in the Asia-Pacific region. In some cases, certain service providers – such as cloud infrastructure or analytics platforms – may process data in locations outside the Philippines. When this occurs, hyp77 ensures that:

• The receiving country provides an adequate level of data protection recognised by the NPC, or;
• Appropriate safeguards are in place, such as contractual clauses that bind the recipient to data protection standards equivalent to those required under Philippine law.

You may request details about specific international transfers affecting your data by contacting our Data Privacy Officer.

11. Updates to This Privacy Policy

hyp77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy;
• Send an email notification to all registered members;
• Display a prominent notice on the hyp77 platform for a reasonable period after the update.

Your continued use of hyp77 after a policy update is published constitutes acceptance of the revised policy. If you disagree with any changes, you have the right to close your account and request deletion of your data as described in Section 7.

12. Contact Us and Data Privacy Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data at hyp77, please do not hesitate to get in touch. We are committed to responding to all privacy-related inquiries promptly and respectfully.

General Privacy Inquiries

• Email: support@hyp77.com
• Live Chat: Available on the hyp77 platform 24/7 after logging in

Data Privacy Officer (DPO)

hyp77 has designated a Data Privacy Officer in compliance with the Data Privacy Act of 2012. The DPO is responsible for overseeing our data protection practices and is your point of contact for formal privacy requests including access, correction, and erasure requests.

• DPO Email: dpo@hyp77.com